Confidentiality Policy

Our Privacy Commitment

To better protect you, we provide this notice explaining our online information practices. This policy applies to all information collected on our websites:

By using these websites, you agree to the practices described in this policy.

Multiroir-Controlec reserves the right to modify this privacy policy at any time and without prior notice. In the event of modifications, the new version will be published on our websites and the "Last updated" date displayed will be updated.

The new privacy policy will take effect immediately and will govern all use of our websites.

Who is the Data Controller?

The personal data collected is processed exclusively by the departments of the Multiroir-Controlec group:

What information do we collect?

1. What data?

We collect in particular: last name, first name, addresses (postal/email/IP), password, phone numbers, order history, quotes, delivery incidents...

Mandatory data is indicated by an asterisk (*).

2. When?

• When creating an account or requesting a quote.
• When placing an order.
• When browsing or writing a review.
• When viewing advertising banners.

3. Why?

Order management, customer relations, payment, fraud prevention, service personalization, and statistics.

4. Retention and Security

Data is kept for the time necessary for the purposes for which it was collected. Multiroir-Controlec is committed to securing your data through rigorous physical and electronic procedures. There is no data transfer outside the European Union.

Use of Cookies

Cookie Management

Several options are available to you for managing Cookies. Any settings you may make are likely to change your Internet browsing and your conditions of access to certain services requiring the use of Cookies. You can choose at any time to express and modify your wishes regarding Cookies, by the means described below:

• The choices offered to you by your browser software

You can configure your browser software so that Cookies are saved in your terminal or, conversely, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that the acceptance or refusal of Cookies is offered to you occasionally, before a cookie is likely to be saved in your terminal.

• Cookie Agreement

Saving a cookie in a terminal is essentially subordinate to the will of the Terminal user, which they can express and modify at any time and free of charge through the choices offered to them by their browser software. If you have accepted the saving of Cookies in your Terminal in your browser software, the Cookies embedded in the pages and contents you have viewed may be stored temporarily in a dedicated space on your Terminal. They will be readable there only by their issuer.

• Refusal of Cookies

If you refuse the saving of Cookies in your terminal, or if you delete those saved there, you will no longer be able to benefit from a certain number of features that are nevertheless necessary to navigate in certain areas of our site. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we — or our service providers — could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings, or the country from which your terminal appears to be connected to the Internet. Where applicable, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for us to save or consult the Cookies necessary for their functioning and which you would have refused or deleted.

List of Cookies used by the group

Your Rights (GDPR)

In accordance with applicable legal and regulatory provisions, in particular the French Data Protection Act (loi n° 78-17 du 6 janvier 1978) and the European GDPR regulation applicable as of May 25, 2018, you have the following rights:

• Right to access and copy your data.
• Right to rectification and updating (via your personal space).
• Right to object to direct marketing.
• Right to erasure (right to be forgotten).